Secure Windows & Doors Client Reviews
Customer Reviews for Hurricane Protection for Windows in Miami
I can’t say enough great things about Secure Windows and their incredible team. This is my third project with them, and once again, they have exceeded every expectation.
From Ailene Calzadilla’s flawless communication and organization to Susan Lara’s professionalism and follow-through, everything ran seamlessly from start to finish. Martin Lipton, the owner, runs a truly exceptional operation — his attention to detail, customer care, and commitment to quality are second to none.
The installation crew was punctual, meticulous, and respectful of my home, leaving everything spotless once the job was done. It’s rare to find a company that combines outstanding craftsmanship with genuine customer service — but Secure Windows does exactly that, every single time.
If you’re looking for a company you can trust to deliver superior quality, reliability, and a stress-free experience, look no further than Secure Windows. They’re simply the best in the business!
— Alex Castro & Rafael Latour
Secure Windows and Doors worked with us to get every detail correct, was focused on our satisfaction, and went above and beyond for our windows and doors installation. Our installation included a complicated bay window with sliding glass. They custom ordered the window to perfection. Installation was completed quickly. There was one delivered window with a manufacturers defect that they quickly had ordered and replaced without me even having to ask. They have also provided timely follow-up maintenance when requested. We are often complimented on our windows and doors and how they made such a great improvement to our home.
The installers - Felix and Joel - were extraordinary.
Their craftsmanship and attention to detail was impressive.
Their courtesy and professionalism, as well as their desire to make sure that my 95 year-old mother was made comfortable during the entire process was truly inspiring. They went far beyond the call of duty. Everyone with whom I came in contact was excellent, and valuable ambassadors for the company. All of this is a reflection of Martin's dedication to service, quality, professionalism and courtesy.
It's rare to find a company as excellent as this one.
I've already recommended Secure Windows to my brother and several friends.
I recommend this company to everyone I know.
Why Homeowners Trust Secure Windows & Doors
Over 44 years of experience in hurricane protection
Secure Windows & Doors has been serving South Florida homeowners for over four decades. Our team understands what it takes to deliver reliable hurricane protection for windows in Miami-Dade and surrounding hurricane prone regions where strong winds, heavy rain, and flying debris are a constant concern during hurricane season.
Homes in South Florida face severe storms, hurricanes, and high wind conditions that can lead to broken windows and serious property damage. That is why many homeowners rely on impact windows and doors designed to provide long-term protection without the need for last-minute preparation.
A family-owned company built on referrals
We are a family-owned business that has grown through referrals and long-term relationships. Many homeowners come to us after hearing about our work from neighbors, friends, or family members who wanted to protect their home from storms and hurricanes.
That trust comes from consistent service, honest communication, and professional installation that prioritizes safety, durability, and peace of mind.
Serving Miami-Dade and South Florida communities
We proudly serve homeowners across Miami-Dade and South Florida, where hurricane protection is essential for protecting your home, maintaining property value, and meeting local building code requirements.
In these areas, hurricane protection for windows is not optional. It is a critical part of preparing for hurricane season, tropical storm activity, and severe weather conditions that bring strong winds and flying debris.
What Homeowners Say About Their Experience
Installation experience and professionalism
Homeowners consistently highlight the professionalism of our installation team. From the first consultation to the final walkthrough, customers appreciate how organized and efficient the process feels.
They often mention:
- Clean and respectful work areas
- Clear communication throughout the project
- Professional installation of impact windows and doors
Many homeowners also compare impact windows with hurricane shutters and storm panels before making a decision, and ultimately choose impact windows for their long-term protection and ease of use.
Retrofit and upgrade projects
For homeowners replacing existing windows, retrofit impact windows provide a practical solution without major structural changes.
Customers value:
- Guidance in selecting the right impact windows
- Solutions that fit existing openings
- Confidence that everything meets Miami-Dade building codes
Upgrading windows and doors helps protect homes from storms, hurricanes, and flying debris while improving overall performance.
Improved comfort, safety, and peace of mind
After installation, homeowners often notice immediate improvements in their daily comfort.
Common feedback includes:
- Reduced outside noise from traffic and storms
- Better protection during hurricanes and severe storms
- Increased safety and security for their family
Most importantly, homeowners feel more prepared during hurricane season knowing their windows and doors are built to withstand high winds and debris.
What Sets Our Installation Process Apart
Clear expectations and honest guidance
Homeowners appreciate knowing what to expect from the beginning. Our team focuses on clear communication, helping customers understand their options and choose the right level of hurricane protection for their property.
Professional installation that meets Florida standards
Proper installation is essential for hurricane protection. Impact windows and doors must be installed correctly to withstand hurricane force winds, strong winds, and flying debris.
Our team ensures:
- Compliance with Miami-Dade building codes
- Secure installation designed for high winds and heavy rain
- Long-term durability in hurricane prone regions
This attention to detail helps prevent window damage, reduces the risk of broken windows, and protects the structure of the home.
A process designed around the homeowner
From scheduling to final inspection, the process is designed to minimize disruption while maintaining quality. Homeowners value working with a team that understands how to protect their property while completing the project efficiently.